SaaS development services
SaaS Development, From First Subscribers to a Growing Product
We build subscription software products: sign-up and onboarding, team accounts and permissions, plans and billing, and the admin tools you need to run the business behind them. Then we keep improving the product as your customer base grows.
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At a glance
- Best for
- Subscription products for many customers
- Core
- Accounts, billing, onboarding, and admin
- Progress
- Working software every 1 to 2 weeks
- Ownership
- Product and data in accounts in your name
What makes SaaS harder than a regular web app
A subscription product has to work for many customers at once, and keep working while you change it.
- Every customer organization needs its own users, roles, and data, kept apart from everyone else's.
- Plans, trials, upgrades, and failed payments all need handling without manual work.
- New users have to reach value quickly, or they cancel before they understand the product.
- Your team needs to see accounts, usage, and problems without digging through the database.
- Every release reaches every customer at once, so mistakes are expensive.
What we build
The parts every subscription product needs, planned from the first release
Accounts and teams
Sign-up, invitations, roles, and permissions for every customer organization.
Plans and billing
Subscriptions, trials, upgrades, and invoices through a payment provider.
Separate customer data
Each customer organization sees only its own data, by design.
Onboarding
A first-run experience that gets new users to the point where the product proves its value.
Admin and support tools
An internal view of customers, usage, and issues, so your team can help users quickly.
Integrations and APIs
Connections to the tools your customers already use, and an API if your product needs one.
After launch
Growing the product
A SaaS product is never finished. These keep it moving once customers depend on it.
Small, tested releases
Every change is code-reviewed and covered by automated tests before it reaches your customers.
Monitoring
Watching for errors and outages, so problems are noticed early.
Ongoing development
Monthly development time for the features your customers ask for, with 30 days' notice to stop.
Deliverables
What you get
- A written plan and estimate, when the product needs a discovery first
- The core product: accounts, billing, onboarding, and admin tools
- Designs for the main screens and flows
- Hosting, database, and payment provider accounts set up in your name
- Documentation, a handover session, and 30 days of free defect fixes after launch
On every project
- Working software to see and try every 1 to 2 weeks
- Code review and automated tests on every change
- Accounts in your name, and work that's yours as each invoice is paid
Process
How a SaaS project runs
- 01
Discovery, if needed
We define your customers, your plans, and the core workflow the first release must support. You get a written plan and estimate, or a direct proposal when the scope is already clear.
- 02
Build the core
Accounts, billing, and the main workflow come first, with working software to try every one to two weeks.
- 03
Launch to first customers
We launch into accounts in your name and walk your team through the admin tools and documentation.
- 04
Grow the product
Ongoing development month to month, with monitoring and updates as usage grows.
Scoping and pricing
How SaaS work is priced
A fixed budget per phase often suits SaaS: spending stays predictable while priorities change with customer feedback. A well-defined first release can also be priced as a fixed project.
We take on focused first releases as well as larger platforms.
How we scope and price projectsWhat moves the cost
- How many plans, roles, and permission levels the product needs
- Billing rules, such as trials, usage-based pricing, or invoicing
- Integrations your customers expect
- Data volume and performance needs
- Security and compliance requirements
FAQ
Questions about SaaS Development
What's the difference between SaaS and a web application?
A SaaS product is sold by subscription to many customer organizations, so it needs plans, billing, onboarding, and separate data for each customer. A web application can serve just one company's customers or staff.
Can you handle subscriptions and billing?
Yes. Plans, trials, upgrades, and invoices run through a payment provider, with the account set up in your name.
How long does a first release take?
It depends on the core workflow, billing rules, and integrations. A focused first release often goes live within about two months; a broader product is usually released in phases.
Can you take over an existing SaaS product?
Yes. We start with a fixed-fee technical review of the code and hosting, so you know what you're taking on before anything changes.
Who owns the product and its data?
You do. Code and designs become yours as each invoice is paid, and the hosting, database, and payment accounts are in your name.
Related services
Often paired with
Web Application Development
Customer portals, dashboards, and browser-based products that people sign in to and use to get things done.
See the serviceMVP Development
A focused first release that tests your idea with real users before you spend your whole budget.
See the serviceOngoing Development & Maintenance
Updates, fixes, monitoring, and new features after launch, from monthly support to reserved development time.
See the service
Tell us about your SaaS product
Who your customers are, how they'll pay, and what the first version must do. A few sentences are enough to start.
We reply within one business day, Eastern Time.