AI solutions and automation
AI and Automation That Fit the Way Your Team Already Works
We add AI features and automation to the apps and workflows you already use, so repetitive work like data entry, sorting requests, and drafting replies takes less manual effort. Where it matters, a person can review the results first.
A short form. We reply within one business day, Eastern Time.
At a glance
- Best for
- Repetitive tasks that eat hours each week
- First step
- A fixed-fee workflow review, if needed
- Oversight
- Review steps can be built in
- Running costs
- Build cost plus AI usage fees
Where AI and automation help
The best candidates are repetitive tasks that eat hours every week.
- Your team spends hours copying data between emails, forms, and systems.
- Requests arrive in one inbox and have to be read, sorted, and routed by hand.
- Invoices, applications, or contracts need key details pulled out and checked.
- Customers wait for answers that already exist in your documents.
- You want AI in your product, but it has to be reliable and affordable to run.
What we build
Practical AI and automation, added where they save real time
Intake and routing
Read incoming emails, forms, or tickets, sort them, and send each one to the right person or system.
Document processing
Pull key details from invoices, applications, and other documents, and flag anything that needs a human check.
Drafting assistants
Draft replies, summaries, or reports from your own data, for your team to review and send.
Answers from your own content
Let staff or customers ask questions and get answers drawn from your documents and knowledge base.
AI features in your product
Add AI-powered features to an existing web or mobile app through well-supported AI services.
Workflow automation
Connect your tools so routine steps happen on their own, using AI only where it adds something.
Our approach
How we approach AI work
AI is useful when it's aimed at a real task and checked by a person where it counts.
Start with one task
Automating one repetitive task well shows whether AI pays off before you invest more.
People stay in control
Automations can include a review step, so a person checks anything that affects customers, money, or important decisions.
Plain automation first
When the steps follow clear rules, ordinary code does the job more cheaply and reliably. AI is for inputs that vary.
Deliverables
What you get
- A written plan and estimate from a workflow review, when you need one
- A working automation or AI feature to try every one to two weeks
- Documentation of what the automation does, where people review it, and how to change it
- Code and hosting in accounts in your name
On every project
- Working software to see and try every 1 to 2 weeks
- Code review and automated tests on every change
- Accounts in your name, and work that's yours as each invoice is paid
Process
How an AI or automation project runs
- 01
Workflow review, if needed
We map the task, the data it uses, and where a person should stay involved, and you get a written plan and estimate. A well-defined task can go straight to a proposal.
- 02
Build and try
We build the automation in short cycles. You see it working every one to two weeks.
- 03
Launch
We launch into accounts in your name and hand over the documentation.
- 04
Tune and support
After 30 days of free defect fixes, a monthly plan keeps the automation working as your data and the AI services change.
Scoping and pricing
How AI work is priced
AI work has two costs: building it, which we price like any project, and running it, because AI services charge by usage.
A single automated task is a good first project.
How we scope and price projectsWhat moves the cost
- How many steps and systems the workflow touches
- How varied the inputs are, from clean forms to messy emails and scans
- How accurate the results must be, and how much human review is needed
- Usage-based fees from the AI service providers, which are separate from ours
Who it's for
Who our AI and automation work is for
Growing businesses
Take repetitive admin off your team: intake, documents, data entry, and routing.
How we helpEstablished companies
Add AI to existing applications and workflows, with clear review steps.
How we helpStartup founders
AI features that make a new product better, scoped for a first release.
How we help
FAQ
Questions about AI Solutions & Automation
Do we need AI, or just automation?
Often, plain automation is enough. If the steps follow clear rules, ordinary code does the job more cheaply and reliably. AI helps when inputs vary, like free-text emails or scanned documents. The workflow review shows which fits.
How reliable is AI?
AI handles varied inputs well but can make mistakes. That's why automations can include review steps and send uncertain results to a person. For tasks with clear rules, plain automation is more reliable and cheaper.
What does it cost to run?
There are two parts: building it, which we price like any project, and running it, since AI services charge by usage. Usage fees go to the AI provider and depend on how much the automation runs.
Can you add AI to our existing app?
In most cases, yes, through the AI services' APIs. A technical review of your app comes first.
What happens when the AI gets something wrong?
Automations can be designed so a person checks the results that matter, and so anything uncertain is flagged for review instead of passed along.
Related services
Often paired with
Custom Software Development
Internal tools, workflow systems, dashboards, and integrations built around how your business runs.
See the serviceWeb Application Development
Customer portals, dashboards, and browser-based products that people sign in to and use to get things done.
See the serviceOngoing Development & Maintenance
Updates, fixes, monitoring, and new features after launch, from monthly support to reserved development time.
See the service
Tell us about the task you'd like to automate
What it is, who does it today, and roughly how often. A few sentences are enough.
We reply within one business day, Eastern Time.